This has been a tough week on Ebay. I am shocked at how many Top Rated Sellers were purged this week. Really scarey reading the power sellers board. Unfortunately one of them was Charlie who is well know on Ebay for being a mentor to other sellers. He has been selling on Ebay for 10 years, is a gold powerseller/top rated seller, shooting star etc and has great feedback. In fact Ebay has flown him to California to get his opinion on Ebay (a long with other sellers) So what went wrong? None of us may ever know for sure. He did have some VERO claims that he did not reply to so I suspect that may be why he is suspended. He worked the VERO claims out over the phone with the people that filed them so thought he didn't have to respond to the claims on Ebay. Big mistake.
But there are other examples of TRS's that had no VERO claims, great feedback etc that were also purged this week. My heart breaks for those sellers being purged right before Christmas.
Anyone who sells on Ebay knows about the increase in cases opened ever since Ebay changed things last Spring. Buyers now think they have to open a "case" just to ask a question. Ebay has always said these don't count against sellers unless the case is closed AGAINST the seller. But this must not be true? I suspect all cases count no matter how they are resolved. Which is scarey for me as I have a lot of cases (always closed in my favor) I have a bunch opened just asking questions about crochet hooks, yarn, shipping weights.
Which brings me back to what I have always said from day one. Never get too comfortable on one selling avenue. Always spread out to other ones. And always promote your own website!! Doesn't matter if its Etsy, Ebay or Amazon. Your store can be gone in a blink of an eye. Remember all of these sites have clauses that they can deny a person the opportunity to sell on their avenue with or without cause.
Once the Holidays are over I will be back to heavily promoting my own .com's. Wishing you all a great Thanksgiving and great sales for the holidays!!